Kempinski Hotel Cancún | Resort in Cancun
Resort in Zona Hotelera, Cancun
Catch some rays at the beach or spend the day relaxing at Kempinski Hotel Cancún's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.
Kempinski Hotel Cancún offers 363 accommodations with minibars and espresso makers. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in January 2023.
An outdoor tennis court and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Hair dryer
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Towels
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Rainfall showerhead
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Deep soaking bathtub
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Private bathroom
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Bathrobes
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Free toiletries
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Separate bathtub and shower
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Hypo-allergenic bedding
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Air conditioning (climate-controlled)
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Premium bedding
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Heating
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Blackout drapes/curtains
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Down comforter
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Rollaway/extra beds (surcharge)
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Bed sheets
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Desk chair
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Laptop-friendly workspace
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Safe
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Turndown service
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Connecting rooms available
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Guidebooks/recommendations
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Phone
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Mobile key entry
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Restaurant dining guide
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Iron/ironing board
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Recycling
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Desk
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Slippers
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2 bars/lounges, 1 beach bar and 1 poolside bar
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24-hour room service
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Coffee/tea in common area(s)
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Buffet breakfast available for a fee daily 7:00 AM–11:30 AM: USD 48.50 for adults and USD 48.50 for children
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6 restaurants and 1 coffee shop/cafe
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Espresso maker
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Local meal delivery service
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Minibar
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Champagne service
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Limited onsite parking
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Limo/town car service
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Wheelchair-accessible parking available
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24-hour roundtrip airport shuttle (surcharge)
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Airport shuttle at scheduled times, on request
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Low-height door lock
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Wheelchair-accessible concierge desk
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Low-height electrical outlets in bathroom
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Wheelchair-accessible fitness center
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Area rugs in public areas
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Wheelchair-accessible spa
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In-room accessibility
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Front entrance ramp
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Wheelchair-accessible parking
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Wheelchair-accessible doorway width (inches): 60
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Well-lit path to entrance
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Wheelchair-accessible path of travel
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Wheelchair-width doorways
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Wheelchair-accessible path to elevator
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Stair-free path to entrance
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Thin carpet in public areas
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Transfer shower
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Smooth flooring in public areas
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Wheelchair-accessible pool
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Elevator
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Grab bar near toilet
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Assistive listening devices in meeting rooms
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Wheelchair-accessible restaurant
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6 on-site accessible parking spaces
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Accessible airport shuttle
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Toilet grab bar height (inches): 39
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Hardwood flooring in public areas
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Wheelchair-accessible lounge
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Elevator door width (inches): 60
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Wheelchair-accessible public washroom
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Height-adjustable showerhead
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Snorkeling
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Canoeing
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Water skiing
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Golfing
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Jet skiing
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Motor boating
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Windsurfing
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Outlet shopping
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Swimming
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Boat tours
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Ecotours
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Health/beauty spa
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Scuba diving
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Fishing
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Marina
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Theme parks
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Skydiving
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Whale watching
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Golf lessons
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Sailing
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Parasailing
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Ziplining
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Bicycle rentals
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Casino
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Kayaking
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Private picnics
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Tennis
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Fitness classes
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Fitness center
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2 outdoor pools
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Free beach club
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Lifeguards on site
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Steam room
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Shopping
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Pilates classes
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Yoga classes
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Playground
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Outdoor tennis court
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Art gallery
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Sauna
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Hot tub
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Full-service spa
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Designer stores
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Pay movies
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Cable channels
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42-inch LCD TV
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Computer station
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Meeting rooms - 8
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Conference center (290625 square feet of space)
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Ballroom
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Front-desk safe
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ATM/banking services
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Banquet hall
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Elevator
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Gift shop/newsstand
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Reception hall
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Spanish
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English
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Comprehensive food waste policy
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Renovated guestrooms - January 2023
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Romance packages available
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Smoke-free property
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Beach towels
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Couples dining
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TV in lobby
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Supervised childcare (surcharge)
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2 outdoor pools
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In-room child care (surcharge)
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Stroller
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Laundry facilities
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Children's club (surcharge)
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Rollaway/extra beds (surcharge)
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Playground
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Babysitting (surcharge)
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24-hour front desk
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Multilingual staff
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Tennis lessons
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Tour/ticket assistance
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Wedding services
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Luggage storage
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Laundry facilities
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Concierge services
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Daily housekeeping
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Porter/bellhop
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Hair salon
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Dry cleaning service
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Turndown service
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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In-room WiFi speed: 50+ Mbps
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Beach cabanas (surcharge)
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Lifeguards on site
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Pool cabanas (surcharge)
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Pool sun loungers
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Beach umbrellas
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Beach loungers
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Beachfront location
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Garden
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Outdoor furniture
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Pool umbrellas
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Terrace
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Nature reserve
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Balcony or patio
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Aromatherapy
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Sauna
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Detox wraps
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Hot tub
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Massage - on the beach
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Spa open daily
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Couples treatment room(s)
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Mud bath
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Facials
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Outdoor treatment areas
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Massage - hot stone
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Body scrubs
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Steam room
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Massage - Swedish
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Reflexology
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Manicures and pedicures
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Body treatments
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Massage - prenatal
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Massage - sports
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8 treatment rooms
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Hydrotherapy
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Massage - deep-tissue
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Body wraps
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Massage/treatment rooms
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Massage - Thai
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Suite (Seafront)
Room Size:
882 square feet m2
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GeneralSquare meters - 82, Number of bedrooms - 1, Sea view, Separate sitting area, Ping - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 882 |
|
Club Double Room (Seaside)
Room Size:
441 square feet m2
|
GeneralSquare meters - 41, Partial sea view, Number of bedrooms - 1, Ping - 12, Club level room, Extra bed count 1, Square feet - 441, Bed count minimum 2, Bed count maximum 2 |
|
Club Room, 1 King Bed (Seaside)
Room Size:
441 square feet m2
|
GeneralSquare meters - 41, Partial sea view, Number of bedrooms - 1, Ping - 12, Club level room, Bed count minimum 1, Extra bed count 1, Square feet - 441, Bed count maximum 1 |
|
Club Suite (Seafront)
Room Size:
883 square feet m2
|
GeneralPartial sea view, Square meters - 82, Number of bedrooms - 1, Separate sitting area, Club level room, Ping - 25, Square feet - 883, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
|
Deluxe Double Room (Seafront)
Room Size:
441 square feet m2
|
GeneralSquare meters - 41, Number of bedrooms - 1, Sea view, Ping - 12, Extra bed count 1, Square feet - 441, Bed count minimum 2, Bed count maximum 2 |
|
Panoramic Suite
Room Size:
882 square feet m2
|
GeneralSquare meters - 82, Number of bedrooms - 1, Sea view, Separate sitting area, Ping - 25, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, Square feet - 882 |
|
Presidential Suite
Room Size:
2464 square feet m2
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GeneralPrivate hot tub, Number of living rooms 0, Dining table, Number of bedrooms - 1, Sea view, Ping - 69, Location - top floor, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private hot tub (outdoor), Square feet - 2464, Cookware, dishware, and utensils, Kitchen, Square meters - 229, Separate sitting area, Bed count minimum 1, Bed count maximum 1 |
|
Deluxe Room, 1 King Bed (Seaside)
Room Size:
441 square feet m2
|
GeneralSquare meters - 41, Number of bedrooms - 1, Sea view, Ping - 12, Bed count minimum 1, Extra bed count 1, Square feet - 441, Bed count maximum 1 |
|
Club Room, 1 King Bed (Club Seafront)
Room Size:
441 square feet m2
|
GeneralSquare meters - 41, Partial sea view, Number of bedrooms - 1, Ping - 12, Club level room, Bed count minimum 1, Extra bed count 1, Square feet - 441, Bed count maximum 1 |
|
Deluxe Room, 1 King Bed (Seafront)
Room Size:
441 square feet m2
|
GeneralSquare meters - 41, Number of bedrooms - 1, Sea view, Ping - 12, Bed count minimum 1, Extra bed count 1, Square feet - 441, Bed count maximum 1 |
|
Deluxe Double Room (Seaside)
Room Size:
441 square feet m2
|
GeneralSquare meters - 41, Number of bedrooms - 1, Sea view, Ping - 12, Extra bed count 1, Square feet - 441, Bed count minimum 2, Bed count maximum 2 |
|
Club Double Room (Seafront)
Room Size:
441 square feet m2
|
GeneralSquare meters - 41, Number of bedrooms - 1, Sea view, Ping - 12, Club level room, Extra bed count 1, Square feet - 441, Bed count minimum 2, Bed count maximum 2 |
|
Suite (The Saasil)
Room Size:
1905 square feet m2
|
GeneralSquare feet - 1905, Dining table, Sea view, Beach view, Extra bed count 1, Number of living rooms 1, Private pool, Separate dining area, Number of bathrooms - 1, Ping - 54, Cookware, dishware, and utensils, Location - ground floor, Kitchen, Number of bedrooms - 3, Separate sitting area, Bed count maximum 3, Square meters - 177, Bed count minimum 3 |
|
Club Suite (Seaside)
Room Size:
883 square feet m2
|
GeneralPartial sea view, Square meters - 82, Number of bedrooms - 1, Separate sitting area, Club level room, Ping - 25, Square feet - 883, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
|
Suite (Seaside)
Room Size:
882 square feet m2
|
GeneralPartial sea view, Square meters - 82, Number of bedrooms - 1, Separate sitting area, Ping - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 882 |
FAQ's
Is this Kempinski Hotel Cancún pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Kempinski Hotel Cancún have a swimming pool?
Yes, this Kempinski Hotel Cancún has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Kempinski Hotel Cancún?
Best-rates for the Kempinski Hotel Cancún starts from $516 per night with includes Internet, Parking, Security/Safety, Sports/Activities, Spa, Laundry, Wheelchair Accessible, Ocean View, Bedding/Linens, Guest Services, Entertainment, Kitchen, Pool, View, Wellness Facilities, Restaurant, Bar, Breakfast, Child Friendly, Hot Tub, Air Conditioner, TV, Balcony/Terrace, Accessibility, Business Services, Fireplace/Heating, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Kempinski Hotel Cancún a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Kempinski Hotel Cancún wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Kempinski Hotel Cancún is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Kempinski Hotel Cancún?
Based on the information reported by the owner or manager, the Kempinski Hotel Cancún indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Kempinski Hotel Cancún?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
