Lantern Lodge - formerly The Residences at Biltmore | Hotel in Asheville

| 9.0 (1117 Reviews) |  1 Bathroom
Kenilworth Hotel | Lantern Lodge - formerly The Residences at Biltmore

Hotel in Kenilworth, Asheville

Hotel with free parking, near Memorial Stadium
Along with a restaurant, this hotel has a fitness center and spa services. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, concierge services, and laundry facilities.
Lantern Lodge - formerly The Residences at Biltmore offers 110 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hair dryers can be requested.


Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Show more

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: 11:30 pm late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: usd 117.00 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 40 lbs per pet) pets allowed for an extra charge of usd 117.00 per accommodation, per stay restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned

Reviews

Marlem
Dec 31, 2025 04:40:48 AM
Review Score:   6
Summary: Pros: Room configuration is great, apartment style we had a 2 bed 2 bath, full kitchen living room and balcony. Gas fireplace. Location is good. Cons: we had no housekeeping the entire stay eventhough they state you will get fresh towels and trash removal daily. First day we returned and noone had come by, day two same thing. Called first thing in the morning to advise and also our fireplace was not working. We were assured they would come by. Same story, noone showed up. They sent the front desk gentleman Deonte on two separate nights to bring towels and remove trash. He also got the fireplace to work. He was very courteous (he also checked us in) and apologetic. Next day they threw the towels on the sink and only emptied the kitchen trash, no bathroom removal. Unit was not very clean, bathrooms loaded with mildew. Cups dirty inside cupboard, no dish tabs available to run the dishwasher. Stove had baked on gunk and crumbs from previous guests, as well as the toaster was filthy. Washer in bedroom was full of mold as well. Upon check out, the young lady who helped me was very short, no good morning, no how was your stay, just "do you want a receipt" I said happy new year as she handed me the paper , no response. Maybe when they chamge the facility name there is new ownership and better staff education/training in hospitality and hoisekeeping.
See All Reviews
Check Hotel Availability
Nightly rates from:
USD110
You will be redirected to  
Hot Deal - It has been viewed 27 times today
Not the right fit? Check out our other properties in Kenilworth