Alpen Resort & Spa | Hotel in Zermatt

| 9.2 (2213 Reviews) | Pet Friendly 6 Bathrooms 21 Guests

Hotel in Zermatt

Located close to the ski elevators in Zermatt, Alpen Resort & Spa features a restaurant, and spacious rooms with cable TV. WiFi in the entire building and transport from Zermatt Train Station from 07:00 o'clock to 21:00 o'clock are both offered for free. There is also an outdoor tennis court on site . Swiss cuisine and a selection of wines are served in the Matterhorn Restaurant. All rooms come with a mini-bar and tea and coffee making facilities. Private bathrooms include a hairdryer, bathrobes and slippers. Guests can also make use of a ski storage room with a ski boot dryer and personal ski lockers. An Internet corner is available in the lobby. There is a Grill restaurant "Hornox" for meat and vegan dishes.

Alpen Resort & Spa is located in Zermatt.

This 56 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Child Friendly, Laundry, and several others. This is a 4 star rated property and has over 2213 reviews with the average score of 9.2 . Coming to Zermatt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 56 Bedrooms Hotel if you want to learn more about this place in Zermatt. These details are authentic, as they are provided by our partner, booking.com.

This Alpen Resort & Spa in Zermatt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Alpen Resort & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Private Pool

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Sports/Activities

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Kids' meals

Restaurant

Breakfast in the room

Special diet meals (on request)

Parking

Accessible parking

Parking garage

Parking

Electric vehicle charging station

Activities

Hot tub/Jacuzzi

Pool table

Darts

Tennis court

Game room

Playground

Fitness center

Hiking

Skiing

Turkish/Steam Bath

Indoor pool

Indoor pool (year-round)

Ping-pong

Sauna

Fitness

General

Family rooms

Elevator

Heating

Designated smoking area

Safe

Wifi in all areas

Pet friendly

Smoke-free property

Non-smoking rooms

Guest Services

Airport shuttle

Pet basket

Laundry

Fax/Photocopying

Room service

Currency exchange

Shuttle service

Valet parking

Ironing service

Tour desk

Airport shuttle (additional charge)

Shuttle service (free)

Daily housekeeping

Pet bowls

Concierge

Baggage storage

Packed lunches

Internet

Wifi

Free Wifi

Internet

Outdoors

Outdoor pool

Terrace

Outdoor pool (year-round)

Garden

Security/Safety

Key access

Fire extinguishers

24-hour security

Key card access

Smoke alarms

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

Food can be delivered to guest accommodation

Staff follow all safety protocols as directed by local authorities

First aid kits available

Thermometers for guests provided by property

Face masks for guests available

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Contactless check-in/out

Physical distancing rules followed

Skiing

Ski pass vendor

Ski storage

Spa

Plunge pool

Heated pool

Swimming pool

Kids' pool

Rooftop pool

Policies

Check-in

The minimum age for check-in is 18

Pet Policy

Pets are allowed and charges may apply.

Please note that zermatt is a car-free village. you can park your car in täsch (indoor parking) and continue to zermatt by train or taxi, alpen resort hotel offers transfers from zermatt train station to the hotel free of charge daily from 07:00 until 21:00, please note that the rate for an extra bed includes breakfast, when booking 5 rooms or more, different policies and additional supplements may apply.swimming pool: closed from mon, nov 2, 2026 until fri, nov 6, 2026, swimming pool: closed from mon, nov 2, 2026 until fri, nov 6, 2026, spa/wellness center is closed from 2026-11-06 until 2026-11-02, sauna is closed from 2026-11-06 until 2026-11-02, fitness center is closed from 2026-11-06 until 2026-11-02, hot tub/jacuzzi is closed from 2026-11-06 until 2026-11-02

Reviews

Value for money:

8.64

Location:

9.13

Staff:

9.04

Facilities:

9.39

Comfort:

9.41

Cleanliness:

9.4

Alix

May 23, 2026 07:00:00 AM

Review Score: 10

USA

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The property and rooms were beautiful. Spa was too notch! Balcony and view of Matterhorn was chefs kiss. Breakfast was amazing with mimosas included. Helpful with luggage storage! Staff was amazing. Highly recommend 10/10

Summary: Would absolutely book again with no hesitation

See All Reviews

Room Arrangement

Room Info	Facilities
Panorama Double Room with Matterhorn View Room Type: Double Room Size: 30 m² 2 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Bottle of water, Wine/Champagne, Minibar, Tea/Coffee maker Bathroom Bathtub or shower, Hairdryer, Bathrobe, Slippers, Conditioner, Body soap, Toilet, Toilet paper, Shampoo, Towels, Private bathroom, Free toiletries, Shower cap, Shower General Key access, Fan, Fire extinguisher, Smoke Alarm, Hypoallergenic, Heating, Safe, Laptop safe, Lockers, Iron, Carpeted, Ironing facilities, Key card access, Trash cans Media & Technology Satellite channels, TV, Cable channels, Radio, Telephone, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor furniture, Balcony Living Area Desk, Sitting area, Sofa View Landmark view, View, Mountain view Bedroom Alarm clock, Wardrobe or closet, Childrens' cribs, Linens Kitchen Wine glasses, Electric kettle Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Hypoallergenic pillow, Feather pillow, Adapter, Drying rack for clothing, Socket near the bed, Non-feather pillow, Sofa bed, Clothes rack Pool and Spa Pool towels
Double Room Room Type: Double Room Size: 25 m² 2 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Bottle of water, Wine/Champagne, Minibar, Tea/Coffee maker Bathroom Bathtub or shower, Hairdryer, Bathrobe, Slippers, Conditioner, Body soap, Toilet, Toilet paper, Shampoo, Towels, Private bathroom, Free toiletries, Shower cap, Shower General Key access, Fan, Fire extinguisher, Smoke Alarm, Heating, Hardwood or parquet floors, Safe, Laptop safe, Lockers, Iron, Hypoallergenic, Ironing facilities, Key card access, Trash cans Media & Technology Satellite channels, TV, Cable channels, Radio, Telephone, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Living Area Desk, Sitting area, Sofa Bedroom Alarm clock, Wardrobe or closet, Childrens' cribs, Linens Kitchen Wine glasses, Electric kettle View Garden view, Mountain view Outdoors Outdoor furniture, Terrace Accessibility Accessible by elevator, Entire unit located on ground floor Room amenities Hypoallergenic pillow, Feather pillow, Adapter, Drying rack for clothing, Socket near the bed, Non-feather pillow, Sofa bed, Clothes rack Pool and Spa Pool towels
Panoramic Family Room Matterhorn View Room Type: Family Room Size: 30 m² 4 Twin bed(s) Bed 2 Queen bed(s) Bed	Food & Drink Bottle of water, Wine/Champagne, Minibar, Tea/Coffee maker Bathroom Bathtub or shower, Hairdryer, Bathrobe, Slippers, Conditioner, Body soap, Toilet, Toilet paper, Shampoo, Towels, Private bathroom, Free toiletries, Shower cap, Shower General Key access, Fan, Fire extinguisher, Smoke Alarm, Hypoallergenic, Heating, Safe, Laptop safe, Lockers, Iron, Carpeted, Ironing facilities, Key card access, Trash cans Media & Technology Satellite channels, TV, Cable channels, Radio, Telephone, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor furniture, Balcony Living Area Desk, Sitting area, Sofa View Landmark view, View, Mountain view Bedroom Alarm clock, Wardrobe or closet, Childrens' cribs, Linens Kitchen Wine glasses, Electric kettle Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Hypoallergenic pillow, Feather pillow, Adapter, Drying rack for clothing, Socket near the bed, Non-feather pillow, Sofa bed, Clothes rack Pool and Spa Pool towels
Single Room Room Type: Single Room Size: 14 m² 1 Twin bed(s) Bed	Food & Drink Bottle of water, Wine/Champagne, Minibar, Tea/Coffee maker Bathroom Bathtub or shower, Hairdryer, Bathrobe, Slippers, Conditioner, Body soap, Toilet, Toilet paper, Shampoo, Towels, Private bathroom, Free toiletries, Shower cap, Shower General Key access, Fan, Fire extinguisher, Smoke Alarm, Hypoallergenic, Heating, Hardwood or parquet floors, Safe, Laptop safe, Lockers, Iron, Carpeted, Ironing facilities, Key card access, Trash cans Media & Technology Satellite channels, TV, Cable channels, Radio, Telephone, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Living Area Desk, Sitting area Bedroom Alarm clock, Wardrobe or closet, Childrens' cribs, Linens Kitchen Wine glasses, Electric kettle View Garden view, Mountain view Outdoors Outdoor furniture, Terrace Accessibility Entire unit located on ground floor Room amenities Hypoallergenic pillow, Feather pillow, Adapter, Drying rack for clothing, Socket near the bed, Non-feather pillow, Clothes rack Pool and Spa Pool towels
Family Room with extra Bedroom Room Type: Triple Room Size: 30 m² 3 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Bottle of water, Wine/Champagne, Minibar, Tea/Coffee maker Bathroom Bathtub or shower, Hairdryer, Bathrobe, Slippers, Conditioner, Body soap, Toilet, Toilet paper, Shampoo, Towels, Private bathroom, Free toiletries, Shower cap, Shower General Key access, Fan, Fire extinguisher, Smoke Alarm, Hypoallergenic, Heating, Safe, Laptop safe, Lockers, Iron, Carpeted, Ironing facilities, Key card access, Trash cans Media & Technology Satellite channels, TV, Cable channels, Radio, Telephone, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor furniture, Balcony Living Area Desk, Sitting area, Sofa View View, Mountain view Bedroom Alarm clock, Wardrobe or closet, Childrens' cribs, Linens Kitchen Wine glasses, Electric kettle Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Hypoallergenic pillow, Feather pillow, Adapter, Drying rack for clothing, Socket near the bed, Non-feather pillow, Sofa bed, Clothes rack Pool and Spa Pool towels
Family Two Bed Room Suite with Garden Terrace Room Type: Family Room Size: 50 m² 4 Twin bed(s) Bed 2 Queen bed(s) Bed	Food & Drink Bottle of water, Wine/Champagne, Minibar, Tea/Coffee maker Bathroom Bathtub, Hairdryer, Bathrobe, Slippers, Conditioner, Body soap, Toilet, Additional bathroom, Toilet paper, Guest bathroom, Shampoo, Towels, Private bathroom, Free toiletries, Shower cap, Shower General Key access, Fan, Fire extinguisher, Smoke Alarm, Heating, Hardwood or parquet floors, Safe, Laptop safe, Lockers, Iron, Hypoallergenic, Ironing facilities, Key card access, Trash cans Media & Technology Satellite channels, TV, Cable channels, Radio, Telephone, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Living Area Desk, Sitting area, Sofa Bedroom Alarm clock, Wardrobe or closet, Childrens' cribs, Linens Kitchen Wine glasses, Electric kettle View Garden view, Mountain view Outdoors Outdoor furniture, Terrace Accessibility Entire unit located on ground floor Room amenities Hypoallergenic pillow, Feather pillow, Adapter, Drying rack for clothing, Socket near the bed, Non-feather pillow, Sofa bed, Clothes rack Pool and Spa Pool towels

FAQ's

Is this Alpen Resort & Spa pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alpen Resort & Spa?

Check-in time for Alpen Resort & Spa starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alpen Resort & Spa have a swimming pool?

Yes, this Alpen Resort & Spa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alpen Resort & Spa?

Best-rates for the Alpen Resort & Spa starts from $294 per night with includes Skiing, Fireplace/Heating, Bar, Hot Tub, Sports/Activities, Child Friendly, Laundry, Designated Smoking Area, Accessibility, Transportation/Shuttle, EV Charge Station, Wellness Facilities, Spa, Breakfast, Internet, Pet Friendly, Pool, View, Private Pool, Security/Safety, Restaurant, Guest Services, Parking, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Alpen Resort & Spa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alpen Resort & Spa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alpen Resort & Spa has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alpen Resort & Spa?

Based on the information reported by the owner or manager, the Alpen Resort & Spa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alpen Resort & Spa?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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