Is this Hilo resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hilo resort have a swimming pool?

Yes, this Hilo resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hilo resort?

Best-rates for the Hilo resort starts from $248 per night with includes Guest Services, Breakfast, Internet, Laundry, Sports/Activities, Bedding/Linens, Fireplace/Heating, Bar, Child Friendly, Parking, Business Services, Restaurant, Air Conditioner, Balcony/Terrace, TV, Wheelchair Accessible, Accessibility, Wellness Facilities, Entertainment, Kitchen, Pool, Designated Smoking Area with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hilo resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hilo resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hilo resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hilo resort?

Based on the information reported by the owner or manager, the Hilo resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hilo resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Grand Naniloa Hotel Hilo - a Doubletree by Hilton | Resort in Hilo

| 8.2 (1251 Reviews) | 1 Bathroom

Hilo Resort | Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Resort in Hilo

Oceanfront resort with 2 bars/lounges, near Coconut Island Park
Catch some rays at the beach, practice your swing at Grand Naniloa Hotel Hilo - a Doubletree by Hilton's onsite golf course, or enjoy snorkeling.
Weekly housekeeping is available.
Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers 379 accommodations with laptop-compatible safes and safes. 48-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered weekly and microwaves can be requested. Housekeeping is provided on a limited basis.

Guests can play rounds at the 9-hole golf course. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Private bathroom

Towels

Eco-friendly toiletries

Toothbrush and toothpaste (on request)

Bedroom

Free cribs/infant beds

Bed sheets

Air conditioning (climate-controlled)

Water-efficient showers only

Energy-saving switches

Mobile key entry

Desk

Connecting rooms available

Recycling

Desk chair

Phone

Laptop-compatible safe

LED light bulbs

Breakfast

2 bars/lounges

1 restaurant

Room service available

Full breakfast available for a fee daily 6:30 AM–10:30 AM

Coffee/tea in common area(s)

Coffee/tea maker

Refrigerator

Microwave

Parking

Valet parking on site (USD 25 per night; includes in/out privileges)

Wheelchair-accessible parking and van parking available

Accessibility

Phone accessibility kit

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

4 on-site accessible parking spaces

Wheelchair-accessible registration desk

Wheelchair-accessible pool

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Well-lit path to entrance

Stair-free path to entrance

Wheelchair-accessible path of travel

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Braille signage

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair-accessible parking

Activities

Windsurfing

Cave exploring

Ziplining

Ecotours

Hiking/biking trails

Scuba diving

Canoeing

Boat tours

Fishing

Golf driving range

Kayaking

Sailing

Golf course

Snorkeling

24-hour fitness center

Surfing/body boarding

Bicycle rentals

Outdoor pool

Helicopter/airplane tours

Entertainment

48-inch LCD TV

Cable channels

General

Meeting room

Computer station

Conference space (11001 square feet)

Business center

Banquet hall

Gift shop/newsstand

Vending machine

Elevator

ATM/banking services

Front-desk safe

Japanese

English

100% renewable energy

Vegan dining options

Local artist showcase

Local culture & ecosystem education

No plastic drinking straws

No plastic water bottles

Reusable tableware only

Reusable cups only

Biodegradable drinking straws

Comprehensive food waste policy

Biodegradable coffee stirrers

Locally-owned & organized tours & activities

At least 80% of food locally-sourced

No plastic coffee stirrers

TV in lobby

Double-glazed windows

Fireplace in lobby

No plastic soda bottles

At least 80% organic food

Comprehensive recycling policy

Designated smoking areas

Humane treatment of captive wild animals

Vegetarian dining options

At least 80% lighting from LEDs

Guest Services

Laundry facilities

Refrigerator

Microwave

Free cribs/infant beds

Outdoor pool

Golf cart

Tour/ticket assistance

Laundry facilities

Porter/bellhop

24-hour front desk

Wedding services

Concierge services

Dry cleaning service

Luggage storage

Golf pro shop

Housekeeping (weekly)

Multilingual staff

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

Pool cabanas (surcharge)

Pool sun loungers

Picnic area

Garden

Beachfront location

Terrace

Vegetable garden

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 21

Check-out

A late check-out fee will be charged check-out before 11 am contactless check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Valet parking fee: usd 25 per night (in/out privileges) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - w 50540186.01 the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy, plus a grey water recycling system

Reviews

Mariliza

Nov 19, 2025 03:55:46 PM

Review Score: 10

Summary: Room was great

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 2 Queen Beds, Non Smoking Room Size: 298 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 8.37, Square meters - 28, Shower only, Mountain view, Square feet - 298, Bed count minimum 2, Bed count maximum 2
Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub) Room Size: 369 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 369, Number of bedrooms - 0, Doorbell/telephone notification, Bathtub only, Grab bar - in bathtub, Square meters - 34, Accessible bathtub, Ping - 10, Bed count minimum 1, Ocean view, Lanai, Bed count maximum 1
Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower) Room Size: 369 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 369, Grab bar - in shower, Number of bedrooms - 0, Doorbell/telephone notification, Shower only, Transfer shower, Mountain view, Wheelchair accessible, Square meters - 34, Ping - 10, Portable shower seat, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom, Non Smoking (with Soaker Tub) Room Size: 550 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Square feet - 550, Sofa bed, Extra bed count 1, Bathrobes, Square meters - 51, Deep soaking bathtub, Separate bathtub and shower, Ping - 15.46, Bed count minimum 1, Ocean view, Bed count maximum 1
Room, 2 Queen Beds, Non Smoking, Ocean View Room Size: 298 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Ping - 8.37, Square meters - 28, Shower only, Extra bed count 0, Square feet - 298, Ocean view, Bed count minimum 2, Bed count maximum 2
Junior Suite, 1 King Bed, Non Smoking, Oceanfront Room Size: 742 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 742, Ping - 20.85, Number of bedrooms - 0, Kitchenette, Shower only, Sofa bed, Stovetop, Square meters - 69, Extra bed count 1, Bathrobes, Separate sitting area, Bed count minimum 1, Ocean view, Bed count maximum 1
Room, 2 Queen Beds, Lanai, Oceanfront Room Size: 369 square feet m² 2 Queen Beds	General Number of living rooms 0, Ping - 10.37, Square feet - 369, Number of bedrooms - 0, Shower only, Square meters - 34, Ocean view, Lanai, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub) Room Size: 369 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 369, Number of bedrooms - 0, Doorbell/telephone notification, Bathtub only, Grab bar - in bathtub, Square meters - 34, Accessible bathtub, Ping - 10.37, Bay view, Bed count minimum 1, Lanai, Bed count maximum 1
Room, 1 King Bed, Non Smoking Room Size: 298 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 8.37, Square meters - 28, Shower only, Mountain view, Bed count minimum 1, Square feet - 298, Bed count maximum 1
Room, 1 King Bed, Lanai, Oceanfront Room Size: 369 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 369, Number of bedrooms - 0, Shower only, Bed count minimum 1, Square meters - 34, Ocean view, Lanai, Bed count maximum 1, Ping - 10
Room, 1 King Bed, Non Smoking, Ocean View Room Size: 298 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 8.37, Square meters - 28, Shower only, Bed count minimum 1, Square feet - 298, Ocean view, Bed count maximum 1
Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower) Room Size: 330 square feet m² 1 Queen Bed	General Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Doorbell/telephone notification, Wheelchair-width doorways, Low-height counters/sink, Square feet - 330, Shower only, Wheelchair accessible, Lowered peephole/view port in door, Portable shower seat, Square meters - 31, Low-height bed, Ping - 9.27, Bed count minimum 1, Ocean view, Roll-in shower, Bed count maximum 1