Is this Old Monterey resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Old Monterey resort?

Check-in time for Old Monterey resort starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Old Monterey resort have a swimming pool?

Yes, this Old Monterey resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Old Monterey resort?

Best-rates for the Old Monterey resort starts from $219 per night with includes Parking, Business Services, Restaurant, Laundry, Bar, Entertainment, Breakfast, Child Friendly, Fireplace/Heating, Kitchen, Pool, Balcony/Terrace, Security/Safety, Bedding/Linens, Wellness Facilities, Spa, Toiletries, Guest Services, Air Conditioner, TV, Wheelchair Accessible, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Old Monterey resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Old Monterey resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Old Monterey resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Old Monterey resort?

Based on the information reported by the owner or manager, the Old Monterey resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Old Monterey resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Portola Hotel & Spa at Monterey Bay | Resort in Monterey

| 9.0 (2811 Reviews) | 1 Bathroom

Old Monterey Resort | Portola Hotel & Spa at Monterey Bay

Resort in Old Monterey, Monterey

Pet-friendly resort with 2 restaurants connected to the convention center in Monterey
This smoke-free resort features 2 restaurants, a full-service spa, and an outdoor pool. Additionally, 2 bars/lounges, a fitness center, and WiFi in public areas are onsite.
Housekeeping is available on request.
Portola Hotel & Spa at Monterey Bay offers 379 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Bathrobes

Private bathroom

Bathtub or shower

Free toiletries

Towels

Bedroom

Heating

Bed sheets

Air conditioning

Premium bedding

Hypo-allergenic bedding

Free cribs/infant beds

Ceiling fan

Pillow-top mattress

Safe

Iron/ironing board

Desk

Connecting rooms available

Phone

Free local calls

Breakfast

Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 8-20 for adults and USD 5-10 for children

2 bars/lounges

2 restaurants

Coffee/tea maker

Refrigerator

Parking

Onsite parking options include a garage

Wheelchair-accessible parking available

Electric car charging station on site

Secured valet parking on site (USD 40.65 per night; includes in/out privileges)

Secured self parking on site (USD 29.04 per night; includes in/out privileges)

Height restrictions apply for onsite parking

Accessibility

Pool hoist on site

Low-height counter and sink

Wheelchair-accessible public washroom

Handrails in stairways

Assistive listening devices available

Braille signage

Raised toilet seat

In-room accessibility

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Wheelchair accessible (may have limitations)

Elevator

Well-lit path to entrance

Stair-free path to entrance

Grab bar near toilet

Wheelchair-accessible registration desk

Wheelchair-accessible pool

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Visual alarms in hallways

Wheelchair-accessible path to elevator

Wheelchair-accessible parking

Activities

Windsurfing

Fishing

Boat tours

Kayaking

Sailing

Scooter/moped rentals

Beach access

Snorkeling

Ecotours

Surfing/body boarding

Bicycle rentals

Hiking/biking trails

Whale watching

Golfing

Scuba diving

Full-service spa

Fitness center

Bicycle rentals

Outdoor pool

Shopping

Entertainment

Pay movies

Cable channels

42-inch LCD TV

General

Banquet hall

Vending machine

Elevator

ATM/banking services

Front-desk safe

English

Spanish

Smoke-free property

Renovated entire property - December 2020

Guest Services

Refrigerator

Outdoor pool

Laundry facilities

Free cribs/infant beds

Laundry facilities

24-hour front desk

Concierge services

Dry cleaning service

Luggage storage

Housekeeping (on request)

Multilingual staff

Internet

Available in all rooms: WiFi (USD 9.95 per 24-hour period), Wired Internet (surcharge)

Available in some public areas: WiFi (USD 9.95 per night)

Outdoors

Pool sun loungers

Terrace

Spa

Couples treatment room(s)

Massages

Policies

Check-in

Check-in start time: 4 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 58.18 per stay. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately usd 8 to 20 for adults, and usd 5 to 10 for children fee for in-room wireless internet: usd 9.95 per 24-hour period (rates may vary) fee for in-room wired internet: usd 9.95 per 24-hour period (rates may vary) fee for wireless internet in public areas: usd 9.95 per night (rates may vary) secured self parking fee: usd 29.04 per night (in/out privileges) secured valet parking fee: usd 40.65 per night (in/out privileges) pet deposit: usd 58.18 per night pet fee: usd 58.18 per accommodation (varies based on length of stay) service animals are exempt from fees early check-in is available for a fee (subject to availability) rollaway bed fee: usd 58.18 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of usd 58.18 per accommodation (varies based on length of stay), plus a deposit of usd 58.18 per night service animals are welcome, and are exempt from fees

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a carbon monoxide detector and a smoke detector spa hours are 9 am-7 pm, sunday to thursday, and 9 am to 9 pm on friday and saturday. special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Maying

Dec 1, 2025 11:04:35 AM

Review Score: 10

Summary: Best hotel I've ever stay in.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed (Portola) Room Size: 342 square feet m² 1 King Bed	General Square meters - 32, Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Square feet - 342, Bed count maximum 1, Ping - 10
Room, 2 Queen Beds, Accessible (Portola) Room Size: 342 square feet m² 2 Queen Beds	General Square meters - 32, Number of living rooms 0, Ping - 9.61, No rollaway/extra beds, Number of bedrooms - 0, Wheelchair-width doorways, Bathroom grab bars, Pets not allowed, Wheelchair accessible, Square feet - 342, Bed count minimum 2, Bed count maximum 2
Portola Room Two Queen Beds Room Size: 342 square feet m² 2 Queen Beds	General Square meters - 32, Pet-friendly room, Number of living rooms 0, Ping - 9.61, No rollaway/extra beds, Number of bedrooms - 0, Extra bed count 0, Square feet - 342, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds (Partial Harbor View) Room Size: 342 square feet m² 2 Queen Beds	General Square meters - 32, Pet-friendly room, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 342, Bed count minimum 2, Ping - 10, Bed count maximum 2
Room, 1 King Bed (Partial Harbor View) Room Size: 342 square feet m² 1 King Bed	General Square meters - 32, Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Square feet - 342, Bed count maximum 1, Ping - 10
Room, 1 King Bed (Courtyard) Room Size: 342 square feet m² 1 King Bed	General Square meters - 32, Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 9.61, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Square feet - 342, Bed count maximum 1
Room, 2 Queen Beds (Courtyard) Room Size: 342 square feet m² 2 Queen Beds	General Square meters - 32, Pet-friendly room, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 342, Bed count minimum 2, Ping - 10, Bed count maximum 2
Room, 1 King Bed, Accessible (Portola) Room Size: m² 1 King Bed	General Pets not allowed, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed, Accessible (Courtyard) Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Pets not allowed, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, Accessible, Harbor View (Partial) Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Harbor view, Pets not allowed, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1