Queenstown Village Apartments | Hotel in Kawarau Falls

| 8.8 (125 Reviews) |  1 Bathroom
Kelvin Heights Hotel | Queenstown Village Apartments

Hotel in Kelvin Heights, Kawarau Falls

Luxury hotel with 2 restaurants and a coffee shop
2 restaurants, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe.
Housekeeping is available on request.
Queenstown Village Apartments offers 17 accommodations with washers/dryers and hair dryers. Beds feature premium bedding. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 55-inch flat-screen televisions come with cable channels. Housekeeping is offered on request and irons/ironing boards can be requested.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Parking
Other
TV
Balcony/Terrace
Security/Safety
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 16
Check-out
Check-out before 10 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Nearby parking fee: nzd 16 per night (13123 ft away) housekeeping is available for an additional fee and varies based on unit size the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges onsite parties or group events are strictly prohibited special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned

Reviews

Catherine
May 2, 2025 09:54:43 AM
Review Score:   6
Summary: The property was spacious and had a good view, but was quite tired looking and a few things were broken, which I have emailed the property about, but had no response. The worst thing was one of the bed bases was broken - it had a big sink hole and on looking underneath we noticed some of the slats were broken. We had to sleep on the mattresses on the floor. In the kitchen one of the hobs was faulty, turning on automatically when the wall switch was turned on, but hob switch turned off. the extractor fan and light did not work. One heater in a bedroom was hanging off the wall. The carpet was worn and needed stretching to smooth out ridges.
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