River Terrace Resort & Convention Center | Resort in Gatlinburg

| 7.6 (1020 Reviews) |  1 Bathroom
Gatlinburg Resort | River Terrace Resort & Convention Center

Resort in Gatlinburg

Resort with free breakfast, 4-minute walk to Ripley's Aquarium of the Smokies
This smoke-free resort features an outdoor pool, a conference center, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Housekeeping is available on request.
River Terrace Resort & Convention Center offers 205 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers with hydromassage showerheads, and hair dryers. This Gatlinburg resort provides complimentary wireless Internet access. Housekeeping is provided on request.


Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: 11:00 pm early check-in subject to availability late check-in subject to availability minimum check-in age: 21
Check-out
A late check-out fee will be charged check-out before 10:00 am express check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: usd 150 per accommodation, per stay service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 60 lbs per pet) pets allowed for an extra charge of usd 150 per accommodation, per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests traveling with a service animal must contact the property prior to arrival. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property accepts dogs only. the following breeds are not permitted: great dane, sharpei, pit bull, rottweiler, german shepherd, husky, alaskan malamute, doberman pinscher, chow chow and presa canario; other dog breeds at discretion of property management. a dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. pets left unattended in guestrooms must be kept in a pet carrier or crate. dogs must be leashed at all times when outside the guestroom. dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces. this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Renee
Dec 11, 2025 11:06:31 AM
Review Score:   8
Summary: The receptionist was not very accommodating when I realized that we did not get the rooms I had reserved, with a balcony and river view. She said "If I booked through a 3rd party, I wasn't guaranteed what I was getting". I have always gotten what I reserved through Hotels.com was my response. She would not make changes due to a youth sports group. The next morning the receptionist was very helpful to us and worked out a remedy to the inconvenience of the stairs and hill my sister and her husband were having to climb. The older part of the resort has no elevator and a steep hill to climb. Other than the one lady at check in, everyone was very nice. The rooms were clean, beds comfortable, good pillows and fluffy towels. The breakfast is coffee, juice and packaged pastries not what I was expecting. You have to get your own towels from the front desk, once again I had to talk to the first lady, and she informed me of this. The location is the main plus for convenience of walking downtown. I am not normally this descriptive, but I was quite frustrated with some things. I
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